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"Process - Senior Analyst - Manage a group of process/service management consultants and ensure service delivery as per the committed expectations. - Guide/Provide solution to complex process issues. - Participate/contribute process/Service management Competency and anchor knowledge management program. - Participate/contribute in optimization drive. - Ensure process adherence." "1. Meet SLA expectation for the team/ module/group 2. Manage attrition within TSSC guideline 3. Meet the quality g...