Office manager’s duties can vary significantly based on the size and type of organization of employment. For example, managers working within a small dental office may be required to greet patients, set appointments, and handle billing; while managers working within a corporate office may focus exclusively on one aspect of business, such as insurance processing. Duties also might include evaluating office procedures and looking for more efficient ways of conducting processes. Office managers must be adept at supervising other employees in a fair, consistent manner. They must have the ability to motivate others, encouraging them to increase both productivity and work quality. Supervisory duties may also include hiring and firing employees, and resolving disputes or other issues that arise among employees. Within sales offices, office managers may track the sales force; reporting monthly sales numbers, and noting areas in need of improvement.