We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
The goal is to make guests and visitors feel comfortable and valued while on our premises.
COMPTON is a progressive and fast growing IT system integration company specializing in Servers/ Data storage/ Data back up and Networking. Company has just entered the field of application development and is fast attaining specialization in Web, Mobile and Augmentation and virtual reality development. Company is growing fast and has strong mission of entering international market.
We are an ISO 9001 company providing enterprise IT solutions and services to various clients across the globe.
I am delighted to share that we have been awarded the TOP IT solution provider award by CRN and Data Quest.
Our expertise includes:
- Designing Data Centre
- Providing Server Solutions
- Data backup solutions
- Data storage solutions
- Designing wired/wireless Network
- Providing data security solutions
- Providing surveillance solution
- Website Development and online promotion
- Mobile Application development
- Augmentation Reality
- Virtual Reality
- IT consulting
- Infrastructure development projects
- ERP / CRM and HRMS
We have been providing our services from the last two decades. We have over 5000 satisfied customers across various industries. Our customers include United Colour of Benetton, Dr. Lal path lab, Krishna Maruti, Bajaj , Crowne Plaza Rohini, , Sriram Pistons, Sarovar Park Plaza, NHPC, MMTC, MTNL, TCIL, Ministry of Finance and many more.
- We are doing a large infrastructure migration project in Kuwait for one of the world’s largest Oil Refineries and won many accolades for our expertise and commitments.
- We are authorized partners for HP, DELL, Hitachi, Cisco, Microsoft, Emerson and many more.
Responsibilities and Duties
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
- Service desk coordination
- Greet and welcome guests
- Answer questions and address complaints
- Answer all incoming calls and redirect them or keep messages
- Receive letters, packages etc. and distribute them
- Prepare outgoing mail by drafting correspondence, securing parcels etc.
- Check, sort and forward emails
- Monitor office supplies and place orders when necessary
- Keep updated records and files
- Monitor office expenses and costs
- Supervise office cleanliness
- Take up other duties as assigned (travel arrangements, schedules etc.)
Required Experience, Skills and Qualifications
- Proven experience as front desk representative, agent or relevant position
- Familiarity with office machines (e.g. fax, printer etc.)
- Knowledge of office management and basic bookkeeping
- Proficient in English (oral and written)
- Excellent knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
- High School diploma; additional qualifications will be a plus
Job Type: Full-time
Salary: ₹12,000.00 to ₹15,000.00 /month
- work: 1 year (Preferred)